Shipping Updates

The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.

22nd September 2025

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm BST (UK time) on Thursday 23 September. To check your address, log in to your account and check the address on your order!

Shipping estimate to begin between 2-7 October

6th August 2025

We estimate these will begin shipping in September/October 2025.

Still need help?

Visit our contact page for more details Contact Us

Shop Orders:

All shop orders ship in batches at least once a week. If it has been more than 14 days since you placed your order and you have not received a shipping notification, please get in touch with support here.