Shipping Updates

The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.

Illumicrate Product

All

10th April 2025

Orders have all now shipped. If you haven’t received tracking information, please check your Illumicrate account.

If you have any issues with tracking or your parcel, please email support@illumicrate.com.

3rd April 2025

These orders have now started shipping! They will begin shipping today and will ship in batches over the next two weeks.

US orders: Your orders are shipping via USPS, and you should receive a tracking email from noreply@infopluscommerce.com. If you have not received a tracking email, you can also find this information by logging into your us.illumicrate.com account and checking your orders. 

Canada orders: All Canadian orders are now sent DDP (Delivery Duties Paid) via local couriers including Canada Post, and you should receive a tracking email from tracking@apc-pli.com. If you have not received a tracking email, you can also find this information by logging into your us.illumicrate.com account and checking your orders. 

24th March 2025

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm GMT (UK time) on Tuesday 25 March . To check your address, log in to your account and check the address on your order!

Shipping between 3 - 8 Apr.

28th February 2025

Due to production delays and the cyberattack at the book printers CPI, we are not expecting this to ship until April. We will update further when we have more information.

Still need help?

Visit our contact page for more details Contact Us

Shop Orders:

All shop orders ship in batches at least once a week. If it has been more than 14 days since you placed your order and you have not received a shipping notification, please get in touch with support here.

Shop our bookish goodies

Illumicrate Past Boxes image

Illumicrate Past Boxes

We are proud to be able to offer exclusive edition books and boxed sets here at Illumicrate. We work hard with the authors and publishers to bring you a range of unique finishes to make all our editions extra special.

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Afterlight Romance image

Afterlight Romance

Our Afterlight Exclusives reimagine a range of romance novels, both old and new, to create stunning unique editions. 

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