Shipping Updates

The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.

13th January 2025

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm GMT (UK time) on Tuesday 14 January . To check your address, log in to your account and check the address on your order!

19th December 2024

We estimate these will begin shipping between 23rd-28th January.

Still need help?

Visit our contact page for more details Contact Us

Shop Orders:

All shop orders ship in batches at least once a week. If it has been more than 14 days since you placed your order and you have not received a shipping notification, please get in touch with support here.